Frequently asked questions
We're excited to help you and your company achieve your business goals through technology. Please visit our contact us page and we will reach out to discuss your needs.
Book a meeting with us and we can give you a quote!
Our services are priced at a flat monthly rate per person with no hidden surprises. Pricing is reflective of your business needs, complexity of your environment, and number of users or devices.
Services are provided on a 1-3 year agreement, with a 90-day worry free cancel guarantee. Payment is collected at the beginning of the month. Monthly rate will scale per employee up or down at the end of the month.
Our support team is available via call, email, ticket, or our client support portal!
Our collaborative support model allows us to offer exceptional value to our clients. We prioritize responsiveness, aiming to address issues within 1-3 hours based on urgency and current workload. For critical matters, we provide immediate attention.
To underscore our commitment to quality service, we incorporate a Service Level Agreement (SLA) into our contracts. This guarantee ensures you receive prompt, high-quality support consistently.
We recognize the value of your existing IT resources and can seamlessly integrate our expertise with your internal team in a co-managed approach.
This collaborative model allows us to complement your current capabilities while delivering specialized support where needed.
Our advanced suite of business-oriented tools enables us to offer comprehensive security and remote services, catering to companies regardless of their location.
Regardless of location, we work with our nationwide network to provide support and services across the US.
Our premium clients enjoy preferential pricing on custom projects, reflecting our commitment to long-term partnerships. However, we're also equipped to assist on a project-by-project basis, offering flexibility for specific requirements.